Both ‘Prevention’ and ‘Well-being’ feature as cross-cutting themes throughout the work of the Western Bay Programme. The Social Services and Well-being (Wales) Act places a strong emphasis on person-centred working, co-production and the need to shape care and support services according to the personal well-being goals of service users, carers and families.
There is compelling national and international evidence that early intervention can work to improve outcomes and deliver cost benefits. Western Bay partners have therefore agreed and adopted a number of principles in relation to prevention and well-being focussed services.
Local Community Initiatives
Local Community Initiatives ensure that people with care and/or support needs can be supported in place by accessing the strengths within themselves, their families and communities. The evidence base for this model is well documented, and shows that this approach reduces the demand for care services.
They are long-term, preventative approaches to supporting people (both adults and children) who may be isolated, excluded or who face challenges due to their age, physical health or mental health.
In Western Bay, Neath Port Talbot County Borough Council and the City and County of Swansea subscribe to the ‘Inclusive Neighbourhoods’ model of Local Area Co-ordination. Bridgend County Borough Council’s approach is being progressed as Local Community Co-ordination.
More information on the work being undertaken in each area can be found via the following links:
- Local Area Co-ordination – Neath Port Talbot
- Local Area Co-ordination – Swansea
- Local Community Co-ordination – Bridgend
Information, Advice and Assistance (IAA)
In terms of provision of information and advice on a range of health and social care matters, the City and County of Swansea and Bridgend County Borough Council have signed up to the National Information, Advice and Assistance database, DEWIS Cymru. Neath Port Talbot are utilising their Community Directory.
Third sector organisations utilise an information database called Info-engine and work is currently ongoing to establish links between DEWIS Cymru and Info-engine.
The 111 Wales pilot was launched in October 2016 by ABMU Health Board and is now live across the whole of the Western Bay region. 111 is the new free-to-call number for people to access health advice from the correct professional in the quickest time possible and is part of a plan to improve urgent and unscheduled care.
A regional IAA group which includes officers from all partner organisations has also been established in order to develop and agree regional principles for IAA, in order to ensure consistency of approach across the Western Bay region.
DisabledGo Accessibility Audit
In 2016, the Western Bay Programme launched the first DisabledGo accessibility guide in Wales. Thanks to the Programme’s support, disabled residents and visitors across Swansea, Bridgend and Neath Port Talbot now have their own access guide, which provides detailed accessibility information to around 350 venues.
The guide covers a wide range of venues, including leisure centres, libraries, restaurants, community centres, council buildings and shops which have been visited and assessed by a DisabledGo surveyor or a local surveyor from Every Link Counts, who have looked at a whole range of accessibility features from hearing loops and parking to accessible toilets. The Western Bay venues will join 125,000 other locations across the UK that already feature on DisabledGo.
Emotional and Mental Well-being: Self Help Leaflets
The Local Partnership Board for Mental Health services in Bridgend, Neath Port Talbot and Swansea identified a gap in provision of information for citizens who may be experiencing emotional or well-being difficulties. This has led to the development of a new ‘electronic library’ – a series of online self-help guides designed to offer information and advice on a wide range of subjects, including social anxiety, dealing with bereavement and alcohol dependency.
Funded by the Western Bay Programme, the guides help users to make sense of emotional and wellbeing issues and signpost to appropriate services if further support is needed.
To view the guides (available in both Welsh and English), please visit www.selfhelpguides.ntw.nhs.uk/abmu